Law firms are losing 15–25% of potential revenue—not because of rates or demand, but because of breakdowns in the billing and collections process.
In this session with Mattern and Zebraworks, we'll take a practical look at where revenue leakage actually occurs and why most efforts to fix it fall short, and touch upon how firms can keep expenses in check. The reality: Law firms don't have a revenue problem. They have a conversion problem.
In this session, we cover:
- Where firms lose revenue between WIP, billing, and collections
- How firms are using AI to reduce lockup and improve realization
- Why adding staff hasn't solved the problem
- How manual exceptions slow the billing and collections cycle
- Leveraging strategic exceptions to pull cash forward
- How leading firms are improving billing velocity and collection outcomes
- What a modern, connected invoices-to-cash workflow actually looks like
- How firms can keep rising expenses in check and in most cases, lower them.
Watch the On-Demand Recording.
Hosts
Bill Bice
CEO | Zebraworks
Recognized as a legal tech industry visionary, receiving Thomson's innovator of the year award. Founder of ProLaw Software (acquired by Thomson Reuters), West km (used by 70% of the top 1000 law firms worldwide) and Exemplify (acquired by Bloomberg Law).
Ken Bassham
CRO | Zebraworks
Ken's experience helping businesses grow started with joining ProLaw Software in 1998 as the National Sales Manager. During his tenure, he rolled out the B2B sales team that accelerated ProLaw's expansion, leading to acquisition by Thomson Reuters. Ken joined the team at Thomson Reuters as Senior Director of Sales, overseeing the law firm segment.
Robert Mattern
President | Mattern Associates
Mattern & Associates assists law firms in developing an unbiased strategic direction for their business processes while improving both the cost-effectiveness and the recovery of expenses for these services.
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