Faster billing cycles, without leaving Elite 3E

Elite 3E is where a firm's financial truth lives. It isn't usually where the delay is.

The delay sits in the work that surrounds it: assembling prebills, applying each client's billing requirements by hand, chasing approvals, emailing statements one at a time, following up on aged receivables whenever someone finds the time. Elite records the outcome faithfully. It doesn't do the chasing.

Zebraworks integrates directly with Elite 3E and automates that surrounding work — bringing queue-driven workflow to billing, payments, and cost capture, so the cycle moves faster without disturbing the system of record.

What the integration changes

Firms running Zebraworks alongside Elite 3E generally see:

• Fewer days in the billing cycle
• Workflow-driven client communication in place of manual, one-off emails
• Aged A/R surfaced and worked systematically rather than opportunistically
• Expense receipts captured and routed into Elite through Chrome River
• Cost recovery and analytics tied directly to the firm's financial data

None of it requires a conversion or a parallel system. Elite stays exactly where it is.

Faster billing cycles, less manual preparation

BillingQ brings automated Queues workflow to bill preparation and delivery, reducing billing cycle time by 15–25%.

Workflows are defined at the firm, billing attorney, client, and matter level, so client-specific requirements get applied automatically instead of remembered by whoever happens to be preparing the bill. The same workflow handles bills, A/R notices, and trust replenishment requests, with templates sent automatically or routed through an approval or delegate step first.

The effect compounds on receivables. A/R notices that used to depend on someone finding time now go out on schedule, surfacing balances that would otherwise sit — one firm collected $150,000 in "found money" within two months of implementation, on invoices reaching back to 2019.

Payments that don't add friction

Getting the bill out faster only helps if paying it is easy.

PayQ is a merchant account built specifically for law firms, handling credit card and ACH payments online. It treats both equally rather than steering clients toward the costlier option, at lower cost and with pricing a firm can actually explain to its clients.

Costs and documents that reach Elite on their own

ScanQ routes receipt images into Elite as part of a PMS invoice through its Chrome River integration — whether the scan originates from a multi-function device, a home scanner, or a phone.

CostQ handles cost recovery and analytics, tracking work done on a client's behalf such as printing and scanning, and tying it into Elite automatically. Recoverable costs get captured while they are still recoverable.

Why it works with Elite rather than around it

Three things account for most of the difference.

Automating repetitive manual tasks frees staff for higher-value work, and it brings billing attorneys into the process more effectively rather than routing around them.

Workflows are customizable at every level that matters — firm, billing attorney, client, matter — including email templates that can go out automatically or pass through an approval chain.

Integration is direct. There is no complicated conversion and no duplicate data entry; information updates automatically between the two systems.

Elite 3E already knows what the firm billed and what it collected. Zebraworks shortens the distance between the two.